Senior Quality Technician

About the role

The Senior Quality Technician is an experienced member of the Quality Assurance team responsible for supporting food safety, quality, regulatory compliance, customer requirements, and day-to-day production operations.

This position serves as a senior technical resource within the QA function and works closely with Production, Sanitation, Sales, Operations, laboratories, customers, suppliers, and other departments. Responsibilities include label review, regulatory compliance, specifications, customer complaints, traceability, environmental and finished-product testing programs, internal audits, corrective actions, customer portals, document verification, and quality data tracking and trending.

The Senior Quality Technician is expected to work independently on assigned responsibilities while remaining actively involved on the production floor, including performing pre-operational inspections and providing line support when operational needs require.

What you’ll do Quality Assurance & Production Support

• Perform routine and advanced quality assurance activities in support of food safety, product quality, regulatory requirements, and customer expectations.
• Conduct pre-operational inspections, including inspections beginning at approximately 4:00 a.m., as assigned.
• Provide hands‑on QA support to production lines, including product, process, packaging, labeling, food safety, and quality checks.
• Assist Production and Operations with investigation and resolution of quality‑related issues.
• Liaise with the Sanitation team regarding pre-operational findings, sanitation deficiencies, environmental concerns, corrective actions, and readiness for production.
• Conduct verification of required food safety, quality, sanitation, production, and regulatory documentation.
• Escalate significant food safety, quality, or regulatory concerns to QA management as appropriate.

Regulatory Compliance & Labeling

• Design, review, maintain, and print product labels to support applicable FDA and USDA requirements, customer requirements, and company labeling standards.
• Review labels and supporting documentation for completeness and accuracy prior to use.
• Assist with ongoing FDA, USDA, and other applicable regulatory compliance activities.
• Support regulatory inspections, audits, customer requests, documentation gathering, and follow‑up activities as assigned.
• Maintain accurate and current quality and regulatory records.

Specifications & New Product Support

• Assist in the development, review, and maintenance of raw material, ingredient, packaging, and finished‑product specifications.
• Review specifications for completeness, accuracy, consistency, and alignment with product and customer requirements.
• Assist with new product introductions and product development, including specifications, labeling, testing, documentation, and production start‑up support.
• Coordinate with QA, Sales, Operations, Production, and other departments to ensure quality and regulatory requirements are addressed prior to product launch.
• Identify missing or inconsistent specification information and coordinate necessary corrections or updates.

Laboratory, Microbiological & Environmental Monitoring

• Manage and maintain the schedule for finished‑product microbiological testing and environmental monitoring.
• Coordinate sample collection, submission to laboratories, tracking, and documentation of results.
• Monitor testing schedules to ensure required samples are completed within established frequencies and time frames.
• Review results and promptly elevate out‑of‑specification, positive, unusual, or concerning findings in accordance with company procedures.
• Assist with investigations and corrective actions resulting from laboratory or environmental monitoring findings.

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