Senior Digital Business Analyst

Shape digital solutions for the Department for Transport in Hastings, using business analysis and evidence to improve services and user experiences.

As a Senior Business Analyst within the Create Service Line, you will investigate complex challenges and translate needs into user-centred digital solutions. You will collaborate with stakeholders, users, and multidisciplinary teams while supporting organisational and policy objectives. The role includes influencing decisions through insight, mentoring colleagues, and championing business analysis best practice.

• Analyse business problems and identify opportunities for improvement
• Lead investigations into business opportunities and potential solutions
• Define requirements and assess options against user needs
• Own stakeholder relationships across the department
• Mentor colleagues and champion business analysis best practice

• Experience as an experienced Business Analyst
• Ability to research and analyse how businesses operate
• Understanding of people, organisations, processes, information, data, and technology
• Ability to influence decisions using evidence-based insights
• Ability to collaborate within multidisciplinary teams

Use digital business analysis, stakeholder insight, and mentoring to help the Department for Transport deliver better outcomes.