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Business
Office Administrator/ Coordinator
Job Description & How to Apply Below
Coordinate propane deliveries and technician service for Sarjeant Propane across Northwestern Ontario using dispatch and customer service skills.
Reporting to the Coordination and Compliance Manager, this coordinator supports daily propane delivery execution across a large geographic territory. The position manages technicians delivering maintenance, repairs, and installations while coordinating customers, drivers, sales, and management. Microsoft Outlook, Excel, Word, Geo Tab, Tank Spotter, and CRM systems support accurate operations.
Key Responsibilities:- Receive orders, prepare delivery data, and dispatch drivers
- Plan will-call deliveries and next-day truck routes
- Coordinate technicians, workloads, documentation, and service standards
- Maintain customer accounts, fill dates, and delivery information
- Resolve service issues and customer complaints professionally
- Post-secondary education or equivalent
- Previous high-paced call centre, customer service, or dispatch experience
- Intermediate to advanced Microsoft Outlook, Excel, and Word skills
- Excellent communication, organization, and attention to detail
- Propane industry knowledge and bilingualism are assets
Bring organized dispatch, technician coordination, and customer service expertise to Sarjeant Propane’s Northwestern Ontario operations.
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