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Job specializations:
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IT/Tech
IT Business Analyst, CRM Systems & Management, Business Systems & Technology Analysis, Data Analyst -
Business
CRM Systems & Management, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
Shape Salesforce solutions with Altus Group using business analysis and hands-on configuration skills in a primarily remote North American role. Translate go-to-market needs into practical platform improvements.
Reporting to the Director of Enterprise Business Applications, this Salesforce Business Analyst connects stakeholders with Enterprise Applications teams. You will define requirements, user stories, acceptance criteria, and solution recommendations. Your work spans Sales Cloud, Marketing Cloud, Revenue Cloud, workflows, data quality, reporting, dashboards, testing, documentation, and adoption.
Key Responsibilities:- Translate go-to-market needs into Salesforce solutions
- Assess processes and identify workflow improvement opportunities
- Support configuration using standard Salesforce capabilities
- Coordinate user acceptance testing and investigate issues
- Contribute to documentation, training, and change management
- Business analysis skills translating needs into user stories
- Knowledge of Salesforce objects, automation, reports, and access controls
- Experience supporting testing, validation, and implementation
- Ability to assess data quality and resolve delivery issues
- Salesforce Business Analyst or Administrator certification is an asset
Apply Salesforce business analysis, configuration, and stakeholder collaboration skills to practical solutions across Altus Group.
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