Project & Business Analyst

Position: Project & Business Analyst (Full-Time)

Grow your IT career with variety, purpose, and balance.

At the City of Thunder Bay,
Our City Runs on People Like You
. Together, we're building a workplace where everyone belongs, where innovation meets impact, and where your skills help strengthen our community. As the region’s commercial, administrative, and medical hub, Thunder Bay offers the perfect balance of purpose, stability, and growth, paired with a supportive environment and a beautiful natural setting.

Here, your well-being matters. We invest in your future with comprehensive benefits, a secure pension, and meaningful career development opportunities, along with flexibility through a hybrid work model and access to wellness programs that support balance in and out of work. This is your chance to enjoy a meaningful IT career while maintaining work-life balance and contributing to projects that touch thousands of lives every day.

Where

You’ll Build Solutions that Matter

As a Project & Business Analyst with our IT Delivery team, you’ll coordinate the implementation of effective digital solutions that keep the City running. From enterprise systems to new community-facing services, your work will directly support employees and residents across Thunder Bay.

At the City, you’ll gain broad exposure to a variety of projects, helping you grow your skills while keeping your work interesting and impactful. You’ll collaborate with a talented IT team on projects tied to our Digital Strategy — initiatives shaping how the community connects and accesses services. In this supportive environment, you’ll have the space to apply your expertise, solve complex challenges, and see your contributions recognized and valued.

How

You’ll Help Shape Digital Services

As a Project & Business Analyst, you’ll guide project change management activities that advance the Corporate Digital Strategy. In this role, you will:

• Organize, coordinate, lead and implement project activities under the direction of the Manager - IT Delivery and business and functional direction of Project Lead(s).
• Deliver project activities, which include defining key stakeholders, identifying and managing project risks and issues, building project workplans and schedules with business partners and documenting regular follow-ups to ensure actions are completed on time.
• Participate in the implementation of project activities including the creation of end-user documentation for new/changed processes.
• Ensure project schedules, resources, budget and details are well organized.
• Organize and prepare documents, plan meetings and provide updates to the Project Lead(s) and the Manager - IT Delivery.
• Lead and conduct project meetings with key stakeholders, project team members, including CIT and subject matter experts.
• Conduct detailed project research and analysis and make recommendations to support project goals.

What You Can Count On With Us

We want you to feel supported — in your career, your well-being, and your future. As part of the City of Thunder Bay, you’ll enjoy:

• Competitive salary that reflects your skills and contributions
• Matching pension plan to help you build a secure future
• Comprehensive employer-paid health, vision, and dental coverage, plus life and accidental death insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need extra time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and a wellness program to support your overall health
• Career progression opportunities to grow into new roles and responsibilities
• Corporate training and leadership development programs to sharpen your skills
• Tuition reimbursement to support continuous learning and certifications

What You’ll Bring to the Team

Here’s what will…