Sales Associate

Sales Associate, UGG

UGG, a division of Deckers Brands, transforms the lives of its customers and employees by sharing a passion for the UGG brand. The company’s mission is to bring UGG to life through every interaction and evolve industry ideas by delivering experiences customers desire. As a member of the Deckers family, you represent our brands and deliver unique, personalized shopping experiences.

Our Sales Associates are critical to store success. Your job is to create the best possible customer experience, listening to each customer, offering recommendations, and communicating product knowledge. You also educate customers on UGG’s sustainability initiatives and social commitments, while working as part of a dynamic team to achieve business goals.

As a Sales Associate you greet customers promptly, provide exceptional service from start to finish, and communicate store policies, including returns and dress code. You will operate the cash register, handle money accurately, check inventory daily, maintain a clean back‑stock area, and merchandise products according to visual standards. You must report to work on time and notify the Store Manager if you will be late or absent.

• Ensure the highest level of customer service possible as outlined in the Service Training Program
• Prioritize brand and product knowledge in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi‑task in a fast‑paced environment
• Respond to problem situations with professionalism
• Think critically to solve problems and approach challenges with agility

• Two (2) years of retail store experience preferred
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands vision and mission to team members and customers
• Highly motivated team player and self‑starter

• Flexibility of schedule and hours to meet business needs
• Proficient in Microsoft Office suite
• Valid driver’s license

Benefits include competitive pay, store discounts and perks, global contests, and growth opportunities.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

$17.60 per hour. The salary posted reflects the target for new hire salaries at this specific store location. Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training.

Seniority level:
Not Applicable

Employment type:

Part‑time

Job function:
Sales and Business Development

Industries:
Retail Apparel and Fashion, Manufacturing, and Retail