Driver, Transportation Logistics, Transportation

Position Overview

The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as part of a pre‑defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. This role involves pick‑up using Encore‑owned, leased, or rented trucks, including vehicles with a gross vehicle weight (GVW) of greater than 26,001 lbs. The Driver must obtain and maintain a CDL license and heavy‑duty DOT certification as required by state law.

This position reports to the Manager, Warehouse.

Key Job Responsibilities Driving, Delivery, and Pick‑up Asset

• Drive Encore‑owned, leased, or rented vehicles including vans and box trucks that may exceed a GVW of 26,001 lbs.
• Maintain set routes and schedules as directed by the supervisor to meet customer expectations.
• Loading and unloading of vehicles.
• Review orders for accuracy during delivery and pickup to ensure all items are accounted for.
• Ensure contents are properly secured inside the truck to prevent breakage or damage to gear.
• Obey all applicable traffic laws and drive according to weather/road conditions.
• Complete a manual and/or electronic logbook, as assigned.

Customer Service

• Provide superior customer service and strive to exceed the expectations of internal and external customers.
• Maintain a positive relationship with all clients through effective communication and interaction.
• Assist with dispatching (as needed), including planning routes, making driver assignments, coordinating with venues and branch personnel, and arranging 3rd‑party transportation to support regional needs.

Equipment Handling

• Assist the warehouse team with pulling, receiving, and transportation of equipment.
• Participate in the annual physical inventory process.
• Perform quality control and equipment staging in the warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance

• Work with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments.
• Maintain the overall appearance of the vehicles and keep them clean and free of debris.
• Perform daily inspections before each route and complete Driver Vehicle Inspection logs.
• Maintain and replenish all vehicle fluids as needed.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to the supervisor in a timely manner.

Job Qualifications

• High School Diploma / GED.
• Drive trucks with a GVWR under and above 26,001 lbs.
• CDL license and heavy‑duty DOT certification as required.
• Valid Driver’s License with a minimum of 2 years driving experience.
• Clean driving record.
• Basic computer skills.
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficiency using GPS and other routing systems.
• Ability to drive or sit for long hours.
• Good communication skills with internal and external customers.
• High degree of teamwork with customers, peers, and managers.
• Ability to use and understand automated routing software.
• General competency skills in smartphone use.
• Serve as a brand advocate and ambassador in every interaction.
• Ability to maneuver vehicle in heavy city traffic conditions.

Competencies Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instils Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Hourly Roles

Hourly Pay Range: $24.00 – $26.00. The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses, or incentives.

Work

Environment

• Warehouse
• Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE in a warehouse environment and when traveling to venues.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Richmond Hill, Ontario, Canada

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Events Services

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