Resident Lead — Community Engagement & Service
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Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
MAA is seeking a Resident Experience Manager in Brandon, FL to enhance resident satisfaction and retention. You will lead move-in/out processes, conduct inspections, orientations, and coordinate service requests while guiding onsite teams.
This role emphasizes strong customer service, communication, and problem-solving. You will manage tours, respond to resident questions via phone, email and CRM, and collaborate with maintenance, vendors, and corporate support to maintain high standards.
We are looking to fill the Resident Experience Lead — Community Engagement & Service position at MAA in Brandon, FL, United States.
For the Resident Experience Lead — Community Engagement & Service position at MAA, we are reviewing applications now.
Step into the Resident Experience Lead — Community Engagement & Service role at MAA in Brandon, FL, United States and grow with us.
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