Quality Packaging Specialist

About Ferrero

Ferrero is a family‑owned company with a progressive and global outlook, known for iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. Represented in more than 50 countries with products sold in over 170 markets, Ferrero is loved by generations worldwide. With 40,000 dedicated employees, the company celebrates care and quality to craft a business, careers and brands we are proud of.

Join us, and you could be one of them.

The Quality Packaging Specialist ensures quality controls on incoming packaging, in accordance with group guidelines, to avoid any quality‑related issues that could arise when goods are used on the production line. This role reports to the Incoming Quality Specialist.

• Inspect incoming and internal packaging materials to determine whether they meet the approved specifications, and release or reject them based on the results.
• Ensure the timely inspection of incoming packaging materials based on SAP testing plans.
• Communicate results of inspection to suppliers in case of non‑conformance of weekly/monthly samples.
• Perform laboratory tests and analysis on a variety of packaging materials.
• Provide support to other departments during package development, mold approvals, modification, alternate supplier sample approvals or line performance issues.
• Investigate material complaints arising in production against the packaging quality specifications.
• Manage minor non‑conformities in SAP related to food safety and quality and communicate to local procurement, attaching CAPAs in SAP.
• Conduct trend analysis of non‑conformities in SAP in comparison to the number of material complaints by each production area.
• Hold and release non‑conforming packaging materials in SAP and/or physically.
• Work with all internal departments to ensure compliance for new packaging codes created.
• Archive management for retained samples.

• 2 to 5 years of relevant experience.
• Degree or Diploma in Packaging Technology or Engineering.
• Knowledge of packaging materials – corrugated, paperboard, plastic.
• Knowledge of production processes and packaging machinery.
• Knowledge of packaging test methods.
• SAP experience is a plus.
• Knowledge of Microsoft programs (Word, Excel, PowerPoint).

• Ability to read technical drawings.
• Ability to collaborate with other departments.
• Ability to identify and distinguish colours.
• Ability to multitask in a fast‑paced environment.
• Ability to independently solve problems and set priorities.
• Demonstrated ability to work effectively with others.
• Strong communication skills in a multi‑cultural environment.
• Attention to detail.

• Competitive rates.
• Shift premiums.
• Fully employer‑paid benefits starting on day 1.
• Employer‑matched pension.
• Up to 14 weeks parental leave top‑up.
• 15 vacation days.
• Opportunities for advancement.
• Employee Assistant Program (EAP).
• On‑site cafeteria.
• Free parking.
• Employee events e.g. BBQs, ice‑cream days and Ferrero product giveaways.
• Relocation assistance available.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey  diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.