Assistant Service Manager

Assistant Service Manager

Location: Brecon and Crickhowell

Hours: 37 hours per week, shift pattern includes weekends and sleep‑ins

Salary: £27,417 per annum. Sleep‑in shifts £60 per night. Travel expenses paid £0.45 per mile.

Contract: Permanent

Interviews: We are looking to interview as soon as possible, so encourage you to apply at the earliest opportunity.

to learn more about growing your career at Cartrefi Cymru.

In this role you’ll work alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues.

You’ll be visible in the day‑to‑day operation, supporting duties in line with the needs of those we support. You’ll work shifts on a rota basis, which may include sleep‑ins. In the absence of the Service Manager, you’ll have responsibility for running the service, providing leadership and management to the team, monitoring performance, carrying out one‑to‑ones and appraisals, and holding team meetings.

You’ll build positive relationships with all stakeholders and put our vision and values into action to deliver a first‑class service. Your focus will be on achieving the highest levels of independence for the people we support, organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.

• Experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• A strong caring nature to support others to live an enriched life and fulfil their potential
• Working knowledge and understanding of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as required
• A full driving licence – essential and happy to travel for meetings and training
• Access to your own car and happy to use it for transporting people we support to and from activities, with business insurance covered at 45p per mile

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years of service, with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to colleagues
• Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much more…

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support.

You can find out more about this here.

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early, so we would encourage you to apply early for this position.