Service Manager

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This range is provided by Cartrefi Cymru Co-operative. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Service Manager

Brecon and Crickhowell

37 hours per week. Shift pattern will include weekends and sleep‑ins.

£32,669 per year, sleep‑in shifts at £60 per night, and travel expenses paid at 45p per mile.

Permanent

We are looking to interview as soon as possible, so we encourage you to apply at the earliest opportunity.

As Service Manager you’ll be responsible for the day‑to‑day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person‑centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action.

You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person‑centred and relationship‑centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem‑solve and develop.

Above all else, your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.

• Experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• A strong caring nature to support others to live an enriched life and fulfil their potential
• Effective communication and the ability to influence others
• A working knowledge and understanding of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as required
• Access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• A driver’s licence and happy to travel for meetings and training

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues
• Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much, much more…

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support.

You can find out more about this here.

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early, so we would encourage you to apply early for this position.