Onsite IT Service Desk Pro II; Windows & M365
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IT/Tech
HelpDesk/Support, Desktop Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Great Day Improvements: A Family of Brands in Somerset, NJ is seeking an IT Service Desk Analyst II for a fully on-site role. You will provide advanced technical support across Windows, Microsoft 365, hardware, and enterprise systems, with a focus on root-cause analysis and long-term solutions.
The role acts as a Tier II escalation point, guiding Tier I, ensuring ticket quality, and contributing to process improvements and knowledge sharing.
The following position is for a Onsite IT Service Desk Pro II (Windows & M365) with Great Day Improvements: A Family of Brands.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in NJ, United States.
This opportunity is part of our work in IT & Technology.
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