Assistant Store Manager, Outlet

Overview

Assistant Store Manager, Calvin Klein - Bridgend Outlet at Calvin Klein. Be part of an iconic story.

Be part of an iconic story. At Calvin Klein, we foster an inclusive and collaborative culture by celebrating diverse perspectives, backgrounds and beliefs to connect with our associates and consumers. Join us to have a meaningful impact on the world and enjoy opportunities to design your future.

Our stores are the life and soul of our business. They are the main touch points with our evolving consumer base. As the retail world evolves, our stores set the tone for what our two brands are about. We hire individuals who live and breathe the values of our business, are obsessed with delivering great service to customers, and can adapt to change and evolution.

The Assistant Manager plays a key role in achieving these standards: they lead by example, embrace our entrepreneurial spirit and inspire their teams through passion and belief in our brands.

• Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration with others.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partner with store management to build on business opportunities and achieve company standards and objectives.
• Foster quality relationships with internal and external customers; ensure staff accountability in building a repeat customer base by delivering unparalleled service.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
• Communicate sales drivers and priorities to the Store Manager and develop weekly visual presentation action plans.
• Analyze store-level reports and create action plans to improve results.
• Assist with manpower planning, recruitment, interviewing and hiring; recruit personnel with diverse perspectives and backgrounds.
• Work with the Store Manager to build bench strength for key positions and potential successors.
• Participate in weekly management meetings and staff meetings.
• Clearly communicate store and individual sales goals, KPIs, and guidance to improve performance.
• Provide a great customer journey and achieve exemplary mystery shop results.

• You connect to consumers and have a track record in supervisory or specialist roles within a premium or luxury brand.
• You have previous people management experience and resolve conflicts effectively.
• You are an effective communicator who fosters belonging.
• You collaborate to win and recognize the contributions of others.
• You are courageous in giving feedback that promotes positive behavioral change.
• You adapt quickly and work with pace.
• You are energetic, inspire trust, and have a visible presence on the shop floor.
• You approach issues with a can-do attitude and make informed in-store decisions.

PVH offers a competitive and comprehensive benefits program designed to support associates – both at home and  are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

PVH is an equal opportunity employer. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiaries consider all applicants on the basis of individual capabilities and qualifications without regard to protected characteristics.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Retail Apparel and Fashion