Lead QE, Compliance, Maturity & Audit

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Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member, provider, and associate experiences.

The Lead Quality Engineer – Onboarding, Methodologies, Governance & Enablement – Compliance & Maturity is responsible for advancing enterprise quality engineering consistency, governance, adoption, and organizational maturity across Humana’s technology landscape. This role helps define, operationalize, and continuously improve quality engineering standards, methodologies, governance frameworks, onboarding practices, and enablement programs that support enterprise delivery teams.

This leader works across Quality Engineering, Engineering, Product, Agile, Risk and Compliance, and platform teams to ensure quality engineering practices are well-defined, measurable, scalable, and aligned to enterprise expectations. The role is also responsible for supporting quality engineering maturity assessments, governance processes, compliance alignment, audit readiness, onboarding and platform integration, and education programs that improve adoption of enterprise quality engineering practices.

The ideal candidate combines strong quality engineering experience with governance, transformation, enablement, and organizational change capabilities. This role must be able to influence across a matrixed environment, translate strategy into operational practices, and drive measurable improvements in quality engineering maturity and compliance alignment.

Key Responsibilities Enterprise Quality Engineering Standards and Methodologies

• Lead the development, refinement, and socialization of enterprise quality engineering standards, methodologies, and operating procedures.

• Support the definition and evolution of enterprise quality engineering strategy in alignment with Humana’s technology and transformation priorities.

• Establish and maintain SDLC quality standards, policies, and required controls to promote consistency across teams and portfolios.

• Define and communicate engineering best practices and “what good looks like” guidance for quality engineering across the organization.

• Partner with Agile and engineering leadership to align quality engineering ways of working with enterprise delivery frameworks and Agile office practices.

• Drive standardization of quality engineering practices across the software development lifecycle, including test strategy, automation, release quality, and evidence-based quality measures.

Governance, Compliance, and Maturity

• Design, implement, and sustain governance frameworks that support enterprise quality engineering oversight, accountability, and policy adherence.

• Lead development and continuous improvement of the quality engineering maturity model, including dimensions, measures, assessment criteria, and improvement pathways.

• Conduct or coordinate maturity assessments across teams and provide actionable recommendations to improve adoption and operational effectiveness.

• Partner with Risk, Compliance, Security, and Technology leaders to align quality engineering practices with enterprise risk and compliance expectations.

• Identify governance gaps, control weaknesses, and process risks, and recommend improvements to strengthen quality and compliance outcomes.

• Support ongoing monitoring of adherence to quality engineering standards, methodologies, and governance requirements.

Onboarding, Education, and Enablement

• Lead onboarding and integration enablement for teams adopting enterprise quality engineering platforms, standards, and practices.

• Develop onboarding frameworks, guidance, and supporting materials to accelerate team adoption and improve time to effectiveness.

• Partner with QE Coaches…