Engagement Coordinator

Description

Status:
Part Time

Location:

Bridgeport, CT Mission Summary

The Engagement Coordinator creates meaningful, age-respectful opportunities that reflect residents' individual interests, histories, abilities, preferences, and goals. Working closely with the Program Manager and the Assistant to the Program Manager, this person helps residents stay connected to one another, purposeful activities, and their communities. Duties are largely performed on-site within a large apartment building working with a group of 12-15 professional women who are part of a religious community.

Performs all duties in a manner that fosters the achievement of the organization’s mission to identify choices and provide services to help people of all ages, abilities, and incomes to live at home.

Requirements

Key Responsibilities Administrative & Operational Support

• Assist the Program Manager with day-to-day community operations, scheduling, communication, recordkeeping, and follow-up.
• Coordinate congregate meals and help foster opportunities for social connection.
• Maintain calendars for resident appointments, aide schedules, programs, transportation, meetings, and other community activities.
• Coordinate housekeeping, meal preparation, transportation, vendors, and other direct services.
• Monitor the scheduling and quality of direct services and promptly communicate concerns or changes to the appropriate Sage Care Navigator or provider.
• Assist residents with technology, including email, Zoom, transportation applications, and other online resources.
• Arrange transportation and, when needed, accompany residents to routine medical appointments, meetings, outings, and other activities.
• Maintain inventories and coordinate the purchase of household, personal, and communal supplies; maintain appropriate receipts and expense documentation.
• Support required financial recordkeeping and participate in relevant meetings when requested.
• Meet with Sage Care Navigators at least twice monthly to support communication and continuity of resident care.
• Provide trained backup support for after-hours or urgent community needs when assigned.

Resident Engagement & Program Support

• Get to know residents individually, including their interests, preferences, abilities, histories, and goals.
• Support the Engagement Coordinator in planning meaningful opportunities for socialization, learning, recreation, wellness, culture, and community involvement.
• Assist with on-site programs, outings, virtual programs, guest speakers, performances, educational opportunities, and special events.
• Coordinate program logistics, including registrations, reservations, transportation, supplies, room setup, vendor communication, and resident reminders.
• Research community resources, speakers, programs, and low-cost opportunities that reflect residents' interests.
• Encourage participation while respecting each resident's independence, preferences, and right to choose.
• Help evaluate participation and feedback to strengthen future programming.

Resident Communication & Team Support

• Maintain a warm, respectful, visible, and approachable presence within the community.
• Serve as a communication resource for residents, ensuring that schedules, events, meetings, announcements, and changes are communicated clearly.
• Respond to routine resident questions and requests and ensure appropriate follow-through.
• Recognize and communicate emerging concerns or unmet needs to the Program Manager, Engagement Coordinator, or Sage Care Navigator as appropriate.
• Provide reliable backup for routine administrative and coordination responsibilities during planned or unexpected absences.
• Maintain clear documentation and communication to support smooth handoffs and continuity.

This job description is not designed to cover…