ITO Change Management Analyst

The Integration & Transformation Analyst will support the successful execution of operational improvement, change management initiatives and transformation and cultural change initiatives across multiple sites. The role focuses on monitoring project progress, facilitating change adoption, and ensuring alignment between local operations and strategic transformation goals. This position plays a key role in documentation, communication, and stakeholder engagement to foster a culture of continuous improvement.,

• Lead and execute structured change management initiatives to support business transformations, process improvements, and organizational redesign.
• Develop and implement change management strategies, plans, and roadmaps aligned with business objectives.
• Monitor and follow up on operational improvement initiatives across different sites, ensuring timely progress and issue resolution.
• Design and deliver change interventions including stakeholder engagement, communication, training, and adoption plans.
• Assist in documenting and tracking milestones, deliverables, and deviations in transformation projects.
• Collaborate closely with local teams to encourage adoption of new processes, tools, and best practices.
• Help identify cultural and behavioural barriers to change and support mitigation and engagement strategies.
• Provide analytical support in preparing business cases related to process improvement initiatives.
• Contribute to internal communication activities that promote awareness and participation in transformation programs.
• Participate in workshops, training sessions, and feedback forums to support improvement and change initiatives.
• Document and share best practices, lessons learned, and improvement case studies.
• Maintain accurate and up-to-date records of all improvement and transformation activities.
• Prepare clear, structured presentations and progress reports for internal stakeholders and management.