Content & Channels Coordinator

We`re looking for a Content & Channels Coordinator to support the creation and delivery of engaging content across our internal and external channels. You`ll help bring our corporate brand to life through clear, compelling communications that connect with our audiences.

In this role, you`ll work closely with the Communications team to produce, schedule and upload content for social media, our website, intranet and key publications. You`ll help maintain our tone of voice, support the management of our content and cultural calendars and contribute to improving user experience across digital platforms.

This is a great opportunity for someone looking to grow their career in communications, with a focus on content creation, channel support and audience engagement.

• Create or commission and schedule content for social media, website, intranet and other channels.
• Manage the content calendar and support the development of a cultural calendar (both hosted on the  platform) aligned with key themes and moments.
• Help ensure content reflects our brand tone of voice and style.
• Check and edit content on our  website (Word Press) to ensure content is always up to date.
• Upload news, reports and content on a regular basis.
• Monitor and report website content performance, making recommendations for improvements.
• Help ensure content is clear, accessible and easy to navigate.
• Develop skills to become the team expert, creating workflows for our Copy AI platform.
• Develop skills to convert PDF designs into digital or micro-site assets using our Relayto online platform.
• Assist in coordinating the production of key publications, including the annual report and sustainability report.
• Monitor audience engagement across channels and suggest ideas to improve reach and impact.
• Help track performance and contribute to reporting and recommendations.

• Strong writing skills and attention to detail.
• A passion for storytelling and engaging audiences.
• Basic understanding of social media and digital content best practices.
• Willingness to learn and adapt to online new tools and trends.
• Ability to work collaboratively and manage multiple tasks.
• Some experience with content creation or communications (e.g. through internships, freelance work, or university projects).
• Familiarity with tone of voice and brand guidelines is a plus.

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual Share Save scheme, Employee Life Assurance, a discounts portal and more!

Founded in 1991, Unite Students is the UK`s leading provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.

Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.