Customer Service Agent

Customer Service Agent

Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has recently opened.

This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers.

The role will be office-based, Monday - Friday 9am - 5pm

Benefits and Package for Sales Executive:

Salary: £25,750 with annual performance related bonus paid monthly

Hours:

Monday - Friday, 9am - 5pm

Contract:

Permanent

Location:

Bristol

Company events
28 Days Holiday
Progression Opportunities
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Employee mentoring programme
Enhanced maternity leave
Free or subsidised travel
Private medical insurance

Key Responsibilities of Customer Service Agent

Dealing with inbound and outbound calls to customers following a sale.
Building rapport with customers
Understanding the post sales processes and questions customers have after purchasing a product
Taking payments over the phone
Explaining the company and product benefits
Key Skills and

Experience of Customer Service Agent:

Have an excellent telephone manner
Are able to build rapport with customers along with being patient
Are reliable, trustworthy and motivated
Contact Centre experience
Have a positive attitude
If you have the relevant skills and experience as a Customer Service Agent and are interested in the position, please apply now!

Red Recruitment (Agency)