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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Operations & Process Improvement Specialist

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Irish Life Group Services Limited
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services company based in Bristol is seeking a Customer Service Operational Specialist to enhance process controls and improve customer outcomes. The role involves supporting operational teams on complex cases, leading improvement initiatives, and ensuring compliance. Ideal candidates possess strong analytical skills, experience in Lean/Six Sigma methodologies, and effective communication abilities. A competitive salary and comprehensive benefits package are offered, including a pension and medical insurance.
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