Host, Customer Service​/HelpDesk, Customer Service Rep

Job Description

Would you like to be based at the Bristol offices of one of the largest international banks in the world?!

We are looking for a Part Time Welcome Host (Colleague Support Host) to help the team in place to ensure that this prestigious bank remains a trailblazer for positive visitor experience and service excellence.

The role of the Colleague Support Host is to provide the highest level of client care and personal service to all stakeholders in the Clients’ business.

This involves Reception, welcome services, hosting and answering queries related to the office space.

Shifts:

20 hours per week, shifts between 7am-4:30pm, from Mon-Fri

Salary: £14,152.50 per annum

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can do.

The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous experience in a customer service role or front of house role essential.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.