Senior UX Designer

About the Opportunity

Job Type: Permanent Final date to receive applications: 17 January 2026

Title Senior UX Designer

Department Digital Product Solutions

Location Kingswood, Surrey

Reports To Global Experience Lead

Level 5

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability‑friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

The Digital Product Solutions team is at the centre of all change within Fidelity International’s online business. We work closely with those in Product and Propositions to ideate on what new or improved experiences we can offer to our users, team up with our business SMEs to ensure we deeply understand the problem and opportunity we are addressing, ensure the experiences we create are thoroughly validated through our in‑house user research team and collaborate with Technology to ensure these products are delivered in a scalable, efficient and iterative way.

As a Senior UX Designer at Fidelity International, you will be responsible for leading and executing user experience design initiatives across multiple projects and platforms used by our diverse range of clients, from those accessing their pensions through their employer to consumers opening an ISA and investors helping their own clients reach their financial goals.

You will collaborate with cross‑functional teams to ensure the delivery of intuitive, engaging, and user‑centred designs that align with our business objectives. The ideal candidate will have a strong background in UX design, with a focus on financial services or a related industry. You will:

• Lead the UX design process from concept to implementation, ensuring user‑centric solutions are delivered for our customers.
• Work alongside the user‑research team to help conduct user research and usability testing to gather insights and validate design decisions.
• Develop wireframes, prototypes, and high‑fidelity designs that effectively communicate interaction and design ideas.
• Collaborate closely with product managers, developers, and other stakeholders to understand project requirements and business goals.
• Advocate for best practices in UX design and contribute to the continuous improvement of design processes and methodologies.
• Mentor and guide junior designers, providing feedback and support to foster their professional growth.
• Stay updated with the latest industry trends and advancements in UX design to ensure our solutions remain cutting‑edge.

• Bachelor’s degree in Design, Human‑Computer Interaction, or a related field, or equivalent practical experience.
• Proven experience as a UX Designer, with a minimum of 5 years in a senior role.
• Strong portfolio showcasing a range of UX design projects, particularly within the financial services sector.
• Proficiency in design tools such as Sketch, Axure, Figma, or similar.
• Excellent understanding of user‑centred design principles and methodologies.
• Strong analytical and problem‑solving skills, with the ability to translate complex concepts into intuitive designs.
• Excellent communication and collaboration skills, with the ability to present and defend design decisions to stakeholders.

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working and how you could build your future here, visit care

As an international financial services organisation, we are in‑scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees.

More information about COCON can be found in the Employment Handbook.