ICT Engineer

Role: ICT Engineer

Location:

Bristol | Full-time, on-site with flexible shift pattern

Salary: £30,000 – £40,000 DOE

Benefits:
Defined contribution pension, 20–25 days holiday + bank holidays, lunch during term time, concessionary education rates

Our client, a leading education organisation, is seeking an ICT Engineer to support and enhance the delivery of ICT services across a complex, modern technical environment. This role is central to maintaining a highly reliable infrastructure and enabling a technology-driven learning experience.

This is an excellent opportunity to take ownership of core server, network and systems engineering activities while contributing to long-term ICT strategy and improvement initiatives.

What you’ll do

Lead on the maintenance, support and optimisation of server infrastructure and the core network

Provide escalation support for junior ICT team members and mentor them in developing their technical capabilities

Diagnose, investigate and resolve complex technical issues, including root-cause analysis

Implement technical solutions and efficiency improvements under the guidance of the ICT Services Manager

Manage hardware/software issues with third parties and ensure timely resolution

Support wider ICT projects, including infrastructure upgrades and development work

Contribute to standard operating procedures and ensure compliance with safeguarding and organisational policies

You’ll work closely with colleagues across teaching, operations, administration and technical teams to ensure the smooth running and continual improvement of the organisation’s ICT services.

What we’re looking for

Experience in a busy IT support or systems engineering environment

Strong technical skills across Windows networks, VMWare, Microsoft 365 and Azure AD

Knowledge of networking (VLANs, TCP/IP, switch and firewall configuration)

Experience with iPads/MDM, Macs, centrally managed wireless solutions and SQL databases

Ability to manage priorities, handle pressure and work proactively

The ideal candidate brings a collaborative approach, strong communication skills, a problem-solving mindset and the ability to build positive working relationships across a diverse community.

Why join?

Work with a wide range of modern technologies in a varied, hands-on role

Opportunity to influence ICT strategy and deliver meaningful improvements

Supportive environment with a focus on ongoing professional development

Generous holiday progression, pension scheme, and additional staff benefits

Apply now to take a key role in shaping and supporting a modern digital environment