Kinetic Systems Engineer

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Making science better, together.

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Be part of a community working together to make science better. A society publisher with the perfect blend of a not-for-profit purpose and a commercial perspective. Here, we help each other be the best we can be: a team big enough to create impact and small enough to care.

We have a new position in our Technology team for an experience Kinetic Systems Engineer to join us on a 12 month fixed term contract.

The Epicor Kinetic Systems Engineer is responsible for the support, configuration, optimisation, and continuous improvement of the Epicor Kinetic ERP platform. This role ensures that business users can rely on critical business applications, with a focus on delivering robust, efficient, and future‑ready solutions that align with evolving business needs.

• Provide advanced technical support for Epicor Kinetic ERP, resolving user issues quickly and effectively.
• Ensure minimal disruption to business operations by prioritising critical incidents and applying root‑cause analysis.
• Monitor ERP system health, performance, and integrations on a proactive basis.
• Identify potential issues before they impact users and implement corrective measures.
• Maintain dashboards, alerts, and reporting tools to track system stability and efficiency.
• Liaise with Epicor support teams to escalate and resolve complex issues.
• Coordinate with third‑party partners (e.g., Blue Sky ERP) to manage integrations, upgrades, and enhancements.
• Develop and maintain BAQs, BPMs, dashboards, and DMT processes.
• Develop and maintain integrations using Automation Studio (Workarto).
• Produce and maintain clear technical and user documentation.
• Deliver training and guidance to end users and super users

• Proven experience supporting and configuring Epicor Kinetic (cloud preferred)
• Strong skills in BAQ, BPM, dashboards, DMT, and system integrations.
• Demonstratable experience of maintaining and developing Automation Studio recipes
• Experience with Finance operational modules.
• Familiarity with cloud ERP upgrade cycles and risk management.
• Experience working with third‑party implementation partners.
• A genuine interest in new trends and industry developments.
• Have strong analytical and problem‑solving skills with a proactive approach to problem solving.
• Ability to understand business requirements and to identify potential improvements.
• Good understanding of business processes (Finance)
• Good understanding of AWS, Azure, and other hosting platforms
• Good Understanding of SQL, able to run queries and investigate data issues.
• Dedication to continuous learning and skill improvement.

We know it is unusual for someone to tick every box so, if you don’t meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.

We pride ourselves on being a flexible and inclusive employer, if you have a preference to work flexibly, please do apply.

Purpose
:
We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish.

Culture
:
We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.

Financial Benefits
: A competitive salary up to £60,000 (Band

C) depending on experience, an excellent pension scheme (up to 12% company contribution), a discretionary annual bonus and a range of other useful and cost‑saving benefits available through our benefits platform.

Health and Wellbeing
: 33+ days holiday (including bank holidays), a 35‑hour working week, life assurance, cycle‑to‑work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time;

Flexibility
: a flexible hybrid…