Entry-Level IT Helpdesk Specialist — 1st​/2nd Line Support

A prominent educational institution in the UK is seeking an IT Support Specialist to deliver vital support across the business. This entry-level position requires at least 2 years in an IT Helpdesk environment, knowledge of Microsoft and hardware platforms, and excellent communication skills. The role involves resolving incidents, assisting users, and participating in service improvement projects. The job entails full-time employment with on-call duties as necessary, ensuring a dynamic environment for IT support.
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