Tech - Deployment egineer

Tech 2
- Deployment Engineer – Free-Work UK

Queue ticket management of tickets assigned to the Hub and surrounding spokes, ensuring appropriate updates and call management to maintain service levels as per contract.

• Queue ticket management of tickets assigned to the Hub and surrounding spokes, ensuring appropriate updates and call management to maintain Service levels as per contract.
• Hub Stock management including asset management of kit in/out (scan items in/out of locations) as per contract.
• Effective management of disposals that go through the Hub as per contract.
• Triage and perform hardware repairs of "in Warranty" kit and liaise with vendors for parts and returns as per contract.
• Locker replenishments where appropriate as per contract.
• Highlight potential issues with service and potential service improvements to the Team Leader.
• Follow any agreed processes and procedures from the Authority (site regulations, etc.) or Computacenter as per contract.

• Must have SC Clearance.
• Successful applicants will be required to be security cleared prior to appointment, which can take up to a minimum of 10 weeks.
• LA International welcomes applications from all sections of the community and from people with diverse experience and backgrounds.

Entry level

Full-time

Bristol, England, United Kingdom