Pre-Sales Customer Solutions Engineer - Global Legal Tech SaaS

Overview

Pre-Sales Customer Solutions Engineer - Global Legal Tech SaaS. Actionstep, City Of Bristol, England, United Kingdom

Join to apply for the Pre-Sales Customer Solutions Engineer role s is a hybrid role based in London (Kings Cross) with travel to client sites as required, supporting a fast-growing global SaaS business serving midsize law firms.

Pre-Sales Customer Solutions Engineer

Hybrid - London (Kings Cross) with travel to client sites as required

Competitive salary and bonus possibilities

Company:
Comprehensive legal business management platform for midsize law firms.

Pedigree:
Fast growing, dynamic SaaS business with a global customer base and team.

Key Strengths:

• Excellent communicator with customers and internal teams; confident saying no when needed.
• Strong relationship builder - personable, empathetic, and able to understand customer needs.
• Curious and eager to learn; stays current with technology and industry trends.
• Technically confident and quick to learn new technologies.

Experience &

Qualifications:

• Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
• Proven experience in sales engineering or technical pre-sales within tech.
• Strong communication and presentation skills; able to explain complex concepts to all audiences.
• Strategic thinker with strong problem-solving abilities.
• Willingness to travel for on-site customer work.
• Experience with
• Knowledge or exposure to the legal industry.
• Able to work independently and as part of a team.
• Strong multitasking and workload management skills.
• Excellent communication and interpersonal skills.
• Team-oriented and collaborative mindset.

• Further develop and grow your sales technique with the support and sponsorship of your sales leadership
• Competitive salary and bonus possibilities
• Pension contributions
• Private medical, dental and life insurance
• Socials, lunches and team-building events
• Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
• Relaxed and friendly team who genuinely care about and trust one another
• Fantastic training and development opportunities

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• Mid-Senior level

• Full-time

• Information Technology, Sales, and Consulting

• Software Development and IT Services and IT Consulting