Junior IT Technician

Junior IT Technician (Graduate / Entry-Level)

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Location:

Emersons Green, Bristol (office-based)

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Hours:

Full-time, 37 hours per week (Mon–Fri, early Friday finish)

💷 Salary:
Up to £24,000 per annum (depending on experience)

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Contract:

Permanent

🧠 Experience Level: Entry-level / Graduate / Career-starter

A fast-growing UK software company is looking for a Junior IT Technician to join its internal IT team. This role is ideal for a recent graduate, college leaver, or someone at the start of their IT career who enjoys problem-solving, learning on the job, and being the go‑to person when technology needs fixing.

You’ll be based in the office full-time, working closely with experienced IT colleagues who’ll help you build real‑world technical skills quickly. Expect variety, responsibility, and plenty of opportunities to learn.

• Providing 1st line internal IT support (hardware & software)
• Troubleshooting desktops, laptops, peripherals and user issues
• Assisting with web application updates using FTP
• Supporting and maintaining Microsoft SQL Server databases
• Working with Microsoft 365 applications

Getting involved in wider IT projects as your skills grow. This is a role where no two days look the same - perfect if you like variety and hate being bored.

• A Level, BTEC or equivalent qualification in IT / Computing
• A genuine interest in IT and technology
• Awareness of Microsoft 365, Azure and Intune
• Logical thinker with good problem‑solving skills
• Confident communicator — written and verbal
• Able to work independently and as part of a team
• No formal commercial experience required. If you’ve built PCs, fixed tech for friends or family, or learned through study or projects that would be great!

• Additional IT or technical qualifications
• Experience building, repairing or maintaining computers
• Exposure to IT support in education, placements, or personal projects

• Calm when things go wrong
• Takes pride in doing things properly
• Willing to take ownership and follow tasks through
• Curious, keen to learn and improve
• Friendly, approachable and easy to work with

• Annual salary review & discretionary bonus
• Increasing holiday entitlement with length of service
• Pension scheme
• Private medical cover after probation
• Life assurance (4x salary)
• Income protection
• Structured onboarding and regular check‑ins during probation
• Supportive team with real development opportunities

Successful applicants will complete a short online assessment before interview. This role is office‑based and not remote.