Software Engineer - Customer Communications Lab; PEC Platform

Software Engineer - Customer Communications Lab (PEC Platform)

Join to apply for the Software Engineer - Customer Communications Lab (PEC Platform) role at Lloyds Banking Group

End Date:
Thursday 15 January 2026

Salary Range: £47,790 - £71,685

We support flexible working –  for more information on flexible working options

Flexible Working Options:
Hybrid Working, Job Share

Job Description

Summary:

Personalised Experiences and Communications (PEC) is a business platform that sits within Consumer Relationships and plays a critical role in supporting the achievement of the Group strategic view by working closely & collaboratively across the Platform leadership team to grow by protecting and deepening customer relationships. PEC enables & delivers personalised customer communications & experiences across all channels, media and business areas supporting the Customer Relationship Growth strategy to deepen relationships with our customers across both the retail & commercial bank.

This includes the data, analytics, and technology to unlock the value of differentiating our branded channel experiences, proposition, price and communication; as well as paper‑free sustainable ambitions.

This exciting opportunity is within the Personalised Experiences and Communications (PEC) platform for a Software Engineer. As the Software Engineer you'll lead, direct and shape approaches to solving technical challenges and translating business requirements into technical solutions. You will work in a highly collaborative way to drive efforts to create, build, support and improve our software working closely with the product and engineering teams with lots of exciting new challenges.

You'll be a core contributor to ensure good quality and engineering practices are followed in accordance with engineering transformation strategy.

An ideal Software Engineer will need to be able to display broad and deep technical experience with a passion for engineering excellence. We are looking for a dynamic and adaptable individual, able to use and learn new skills in varying circumstances. You'll be curious about technology and understanding how things work and influence positively - demonstrating the right values and behaviours and encouraging this in team members.

• Strong understanding of Java and Springboot.
• Development of Rest Ful API services & understanding of API Gateways (e.g. APIGEE).
• Building applications harnessing container technologies e.g. Docker.
• Managing application deployed to Kubernetes clusters, Istio & Helm.
• Cloud experience: GCP, GKE, IaC (Terraform).
• Build Tools & Dev Ops principles: GIT, Maven, Jenkins CI/CD, Nexus, Sonar Qube.
• SQL/No
  
  SQL database, Basic Unix/Linux Skills, TDD using JUNIT.

• Experience of building microservice architecture and event driven systems.
• Test automation experience: BDD, mocking, contract testing, Sast.
• Exposure to web technologies, data tooling & infrastructure / networking.
• Banking & Finance experience.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people?

Join our journey.

At Lloyds Banking Group, we're…