Service Desk Analyst

Join to apply for the Service Desk Analyst - Bristol role at Experis UK
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An exciting opportunity to join an established Bristol‑based client who are seeking a new member of their Helpdesk team.

The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face‑to‑face and will be working to set SLA targets.

This is a hybrid role (after probation) and covers a shift pattern between 7 am and 7 pm. The office is based in Central Bristol with easy access to Temple Meads and the Bus Station.

• Previous experience in a Service Desk/Tech Support role/1st, 2nd Line
• Strong Customer Service skills
• Technical support experience gained in a Microsoft environment
• Windows 10/11, MS Azure, Active Directory
• Microsoft Office suite/365 and Microsoft Exchange 16/Exchange Online
• Microsoft Teams (messaging & VOIP)
• Document Management Systems
• Mobile Device Support

• Good benefits, training and career progression
• Competitive basic salary plus bonus

If this Service Desk Analyst role sounds of interest, please get in touch with your latest CV.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets.

• Entry level

• Full‑time

• Information Technology
• Staffing and Recruiting