Account Director

You will be a commercially driven data person who owns key accounts and a revenue target, and can hold their own in a room with a client's data or CRM team. You don't need to code. You do need to turn a client's business problem into a data solution and explain it simply. Must-have 1:
Data knowledge You'll be the main contact for big-brand clients, so they need real, hands-on understanding of:
Data cleansing and data quality: matching, de-duplication, suppression, address validation Single Customer View (SCV) projects: what they involve and why clients need them Prospect data and data enrichment for marketing Segmentation and propensity modelling Ideally, some exposure to customer analytics such as lifetime value modelling, or revenue/billing assurance Must-have 2:
Commercial drive This is not a pure account management or service role. You will:
Have a track record of growing existing accounts through upsell, cross-sell and new projects Sell consultatively: start with the client's problem rather than a product, spot opportunities, write proposals and shape scopes of work Be comfortable negotiating pricing at senior level Be happy being measured on revenue, and actively want that Must-have 3:
Relationships and delivery Comfortable with heads of department and C-suite, and with the client's data and operations teams Works well with our analysts, developers and project teams to set realistic scopes and keep clients happy through delivery Able to line-manage and develop an Account Manager Background likely to fit 4 years in data for marketing, data services, or a data/insight consultancy Data bureaus, DM agencies and marketing service providers Client-side experience with brands in energy, telecoms, financial services/insurance, retail or utilities Fast Stats or similar tools: a bonus, not essential