Client Advisor; Account Handler

Client Advisor (Account Handler)

Marsh Commercial is seeking an experienced Account Handler / Client Advisor with a background in Commercial or Corporate insurance and previous Broker/Handler experience. The role is based in the Bristol office and is hybrid, requiring at least three days in the office each week.

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid‑term changes to risk.
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day‑to‑day queries, renewals, amendments and mid‑term adjustments for a number of larger accounts.
• Request and review underwriting information on behalf of Commercial clients and understand their requirements.
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team.
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers.
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
• Produce and/or request insurer documentation.

• Proven experience of working on the full renewal process of commercial or corporate insurance programmes.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• A good awareness of clients’ business, their business issues, insurance programmes and service plans.

• Dynamic with previous client‑facing experience.
• The ability to remain calm under pressure and work flexibly when required.
• Cert CII qualified and working towards ACII is desirable.

• Professional development opportunities, interesting work and supportive leaders to help you be your best.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients and communities.
• A wide range of career opportunities and benefits and rewards to enhance your well‑being.