Director of Operations

This is a hybrid role based at our office in
** Bristol, UK.
** We are looking for a leader who thrives in
** unstructured environments
** and is comfortable working in areas where they may not be an expert. Whether it’s integrating new business functions, refining underdeveloped processes, or solving unique operational challenges, the ideal candidate will have the ability to
** learn quickly, collaborate effectively, and drive results
** in unfamiliar territory.

The
** Director of Operations
** will play a crucial role in advancing
** AI adoption and automation initiatives
** across the organization. From optimizing internal processes to enhancing customer experiences, you will lead projects that leverage AI-driven insights to improve efficiency and scalability. This requires a forward-thinking mindset and a commitment to integrating emerging technologies into daily operations.

As
** Director of Operations**, you will play a pivotal role in driving operational excellence, optimizing project management processes, and leading high-performing teams to success.

You will work closely with senior leadership to develop and implement strategic frameworks that enhance efficiency, scalability, and stakeholder engagement.

This role is perfect for a
** seasoned operations leader
** who is skilled in aligning business objectives with project execution, ensuring that Pax8 remains at the forefront of cloud commerce innovation.
** About Pax8
** Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.
** More about Pax8:
*** For all you, tech minded people:
* Best Companies:
* Our Journey from the US to EMEA:
** Get a feel for our progress, culture and how we constantly strive to be better and do better below:
*** Taste our values & culture here:
* Check our HR Leaders people ethos here:
* See our progress in Awards:
* Scott Chasin:
* UK Website:

It's an exciting time to join us as Pax8, as we have just been certified as a**“Great Place to Work”.
** As
** Director of Operations**, you will:
* ** Optimize Project Management:
** Implement standardized project management methodologies, ensuring high-quality project delivery across Pax
8.
* ** Drive Operational Excellence:
** Champion best practices, streamline workflows, and enhance efficiency for sustained business growth.
* ** Manage Executive Stakeholder Relationships:
** Align project goals with strategic objectives, ensuring clear communication and measurable value.
* ** Develop and Lead High-Performing Teams:
** Foster a collaborative, innovative environment that promotes continuous improvement and scalable processes.
* ** Drive your own personal development
** and performance improvements by participating in learning paths

Our servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience.

We are  where our employee experience meets customer experience - come and be "work happy" with us!
** You'll be ideal for us if you have:
*** Substantial experience with
** Strategic Project Management
*** Experience in
** Scaling Processes
** and
** Managing Global Operations
*** Experience in managing multiple complex projects simultaneously
* Ability to identify and implement best practices
* Excellent communication and interpersonal skills to manage relationships with executives and key stakeholders
* Proficiency in proactive risk identification and mitigation
* A mindset of fostering continuous improvement through feedback-driven process
* Exceptional ability to communicate complex ideas clearly and persuasively across various levels of the organization
* ** Previous experience in managing teams is a must have
** To fulfil this role you should be resident in this country with a valid right to…