Leasing Associate

Job Overview

Leasing Associate – Remote type:
On‑Site, Locations:
Grapevine, TX, Time type:
Full time. Posted 2 Days Ago. Job requisition .

LOCATION:

Bristol Grapevine – Grapevine, TX.

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and a paid volunteer day
• Comprehensive, affordable medical coverage and company‑paid dental and vision coverage for all full‑time, regular associates
• 401(k) with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness programs

• Multi‑family leasing experience preferred.
• Social media marketing experience preferred.
• Valid driver’s license (free from major moving violations) and dependable transportation.
• Must be available to work Saturdays and Sundays, where applicable.

• Conduct daily leasing activities; attain leasing goals (occupancy and rent growth).
• Build and manage rapport to generate interest, desire, and satisfaction for the PAC community.
• Complete lease paperwork and all other duties that correspond to leasing activities.
• Sell prospects and residents the quality of the PAC brand and the lifestyle of a PAC apartment home.
• Achieve daily, weekly, and monthly individual leasing goals to contribute to team/property leasing goals established by the operational budget.
• Answer telephone calls, internet inquiries, or in‑person requests from prospects with the purpose of leasing a PAA apartment home; perform follow‑up action(s) for every prospect.
• Respond to and/or follow up on resident requests; log requests as needed.
• Utilize sales tools, including rapport building, qualifying, and closing during each sales interaction/presentation.
• Qualify prospects by collecting/compiling personal data, entering data into the database, initiating background checks, and providing follow‑up status to prospect.
• Communicate move‑in/move‑out apartment status to other team members; ensure apartments are move‑in ready and take action to ensure move‑ins occur to satisfy new residents and minimize apartment vacancy.
• Complete all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely.
• Tours the property visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation; show the apartment community to guests/prospects; answer questions about amenities, apartment homes, and the local community.
• Stay current on relevant market issues and competitive information.
• Perform light bookkeeping and financial activities (calculating monthly rents, prorated rents, preparing letters for delinquent payments, etc.).
• Perform office administrative activities (key tracking/key release, accepting resident packages, entering information on computer database, etc.).
• Call the answering service as necessary for messages and follow up on all messages.
• Visually inspect the entire property (office, models, compactor, vacancies, and amenity areas) daily for cleanliness; pick up trash, run the trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartments to bring them up to prospect‑ready standards.
• Escort prospects to an apartment home and to all amenity areas, using stairs as necessary; also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet.
• Process all paperwork and set up file for move‑in.
• Maintain a minimum of 20% conversion ratio of total traffic.
• Follow up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
• Shop the competition.
• Make suggestions that will maximize revenue and cash flow.
• Other projects and duties as requested.

• A complete clean and neat uniform must be worn when working on any PAA property, including weekends, if applicable.
• Personal appearance must always be clean and neat, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident…