Security & Parking Officer

Job Overview

Our Security and Parking team are seeking pro‑active team players with experience of dealing with members of the public. Transferrable skills from hospitality backgrounds will be considered alongside current security experience or a police or military background. You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices.

• Respond to incidents on Trust property and undertake investigations into suspicious behaviour or criminal activity such as theft and anti‑social behaviour.
• Provide a security presence to support clinical staff, attending clinical incidents to provide support and assistance.
• Protect Trust property from malicious damage and theft, promoting a safe, positive environment to reduce the potential for crime.
• Accurately record every incident, gathering all relevant information, and completing detailed reports.
• Communicate clearly and effectively with the ability to listen and empathise.
• On a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted.
• Assist with fire alarm evacuations.
• Uphold and enforce the Trust Parking policy.
• Assist with car park closures, bay closures, and support with traffic management as required.
• Ensure all national and local Health & Safety requirements are met and report all health and safety breaches and/or near misses.
• Support risk management for the Division and the Trust by identifying risks or opportunities, implementing and maintaining existing controls and contingencies, and reporting all uncontrolled risk to Security management.
• Complete specialist training for safer clinical holding and restraint where clinical support is required.
• Conduct the required amount of internal and external patrols every shift.
• Assist with the detention of patients under the Mental Health Act 2007 and Mental Capacity Act 2005, and use clinical holding and physical restraint as legal and appropriate.

• Demonstrate previous experience in a security role.
• Hold a full UK driving licence.
• Be able to undertake the physical and mental demands of the role.
• Experience dealing with the public.
• Minimum 2 years security experience (desirable).
• Police or military experience (desirable).
• Working for a large organisation (desirable).
• GCSE or higher for English Language (spoken and written).
• SIA License (desirable).
• Hold a valid UK Driving Licence (mandatory).
• Excellent communicator and people skills.
• Honest, trustworthy and credible.
• Excellent attendance and punctuality.
• Excellent rapport‑building and de‑escalation skills, particularly with individuals with mental health difficulties, dependency, learning difficulties, or who are distressed or confused.

• Overtime for antisocial hours.
• Access to the NHS pension scheme.
• Range of progression opportunities.

Full time, 37.5 hours per week with shift patterns on a rota basis including days, nights and weekends.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from all under‑represented groups. Applicants who are invited to interview must be able to attend in person.

Please note that stringent pre‑employment checks are undertaken on all successful applicants prior to commencement in post.