Software Engineer, Cloud Engineer - Software

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JOB TITLE: Software Engineer

LOCATION(S): Bristol

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office.

About this opportunity

At Lloyds Banking Group we're building a bank for the future, and we need your help. Lloyds Banking Group is the UK's leading digital franchise, with over 13 million active online customers across our three main brands;
Lloyds Bank, Halifax and Bank of Scotland. Our technology, our culture, and our mind‑set is changing to craft a truly engineering‑led organisation.

In Analytics & AI, our mission is to automate routine tasks while improving our understanding to deliver a seamless experience for our customers and colleagues.

In the Natural Language Engineering Lab, we strive to develop innovative solutions for building and improving Conversational Memory. Our goal is to enable AI agents to interact with customers as effectively as experienced human financial and banking experts.

We're a diverse group of people, including data scientists, data engineers, machine learning engineers, software engineers, product owners, Dev Ops specialists, and many more. We come from a variety of backgrounds across the globe, but we all share a vision of the untapped potential of human and machine intelligence!

Our Conversation Memory Platform is leading the way in our efforts to use innovative technology to help Britain prosper. We're currently leveraging the power of Natural Language Processing to analyse unstructured data and are seeking a dedicated individual to help us unlock its potential.

We're looking for an experienced and passionate Software Engineer to work on our Conversation Memory Platform.

What you'll do

• Design, develop, test, deploy, maintain, and enhance our Conversation Memory Platform
• Lead the delivery of features, from prototype to production, ensuring they are well tested, secure, and meet our engineering standards
• Provide leadership, education and mentoring to support engineers and drive upskilling
• Lead system design work, collaborating with colleagues from across the business, including Senior Management and other Subject Matter Experts
• Shape the product roadmap to ensure we're delivering the right features for our customers

Who are we looking for

• Someone who thinks of the big picture! Always considering how our products & service can support the business, quick to identify new opportunities
• With a passion for technology and commitment to delivering high-quality, maintainable solutions that work for the group today and into the future
• Someone with a highly collaborative approach, working closely with other specialists and engineers from LBG, suppliers and partner resources
• You’ll be comfortable mentoring more junior colleagues, encouraging and supporting their technical development

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you'll need

• Extensive experience of at least one high‑level programming language, preferably Python
• Significant experience building solutions following Infrastructure as Code best practices employing Terraform
• Extensive experience building and consuming RESTful APIs
• Experience using Relational and Analytical databases
• Extensive experience of highly efficient and scalable ETL pipelines, ideally including Airflow and Dataflow on GCP
• Quality is part of everything that you do, including robust test and release automation
• Proactively removes bottlenecks, toil and repetitive work affecting developer velocity

It would be great if you also had

• Hands‑on experience building solutions for the public cloud (GCP)
• Passionate about building the best possible developer experience for our engineers
• Experience working with and building CI/CD pipelines
• Detailed understanding of Apache Beam and Pub/Sub or the…