Outreach Worker

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Housing REGULAR FULL TIME HOURLY Staff Plymouth, MA, US

2 days ago Requisition

Salary Range: $23.00 To $25.00 Hourly

Plymouth Triage Department/Individual Shelter

Father Bill’s & Main Spring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & Main Spring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals.

Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

The Triage Outreach Worker is accountable for conducting the intake of and assessing areas of need for new guests and unsheltered individuals, creating an Individual Service Plan and coordinating services with both internal services and outside providers. The person entering this role will be conducting extensive street outreach work, working to reduce the number of men and women who are sleeping outside, assisting guests/clients to stabilize and to achieve stable housing as quickly as possible.

This is a full-time position requiring a Bachelor’s degree in a related field or equivalent work experience. This position works out of Plymouth. The hours are part-time Monday through Friday, with some variation as necessary and may include some weekend days.

• Conducting outreach both on the streets and in the woods a minimum of twice a week to build professional relationships with those living outside in the town(s) of Plymouth, Carver and Kingston.
• Collect and maintain data-based statistical information;
  Maintain accurate case records and submit written service outcome reports as needed.
• Ability to strategically solve problems and work cooperatively with peers, managers and community leaders in meeting the agency’s strategic and short-term goals.
• Help guests/clients apply and complete applications for mainstream benefits.
• Participate in the creation and/or implementation of program service plans.
• Collaborate with support staff to mutually inform teams on current participant issues and needs.

• Completing assessments, identifying goals and coordinating services with population; strong problem solver; able to combine respectful and assertive approach in helping guests seeking shelter to pursue plans toward movement out of homelessness; an effective advocate with external supports/organizations.
• Work with community to educate providers about shelter services and appropriate/inappropriate referrals and to encourage phone referrals and scheduling of intake appointments.
• Provide support, crisis intervention, mediation and service coordination.
• Demonstrate a high degree of confidentiality pertaining to case records and information.
• Attend and…