Global Operations Apprenticeship

Global Operations, Global Operations Apprentice

Bromley, United Kingdom

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.

The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside escalation and risk management is essential in meeting Bank of America’s regulatory obligations.

The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day. The ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.

Our apprentice programme starts in September 2026
. We are currently looking for motivated and process focused Apprentices to join our Global Operations team in Chester in a full-time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.

This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:

• To join an exceptional and supportive team, working alongside colleagues from around the globe.
• Extensive career mobility opportunities and dedicated resources to support your ongoing development and future career planning.
• High-performance to be rewarded.
• A commitment to celebrating diversity in thought, style, gender, sexual orientation, gender identity, race, ethnicity, culture, religion, age, ability, and experience.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout.

As an apprentice, your key tasks and responsibilities may include but are not limited to:

• Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
• Build and manage relationships with clients and external service providers
• Understand the front to back processes within the team and the associated risks and controls
• Contribute to the daily processing of the trade lifecycle across a wide range of financial products
• Contribute to the production and analysis of performance metrics
• Engage in the continuous improvement of the end to end operating environment

• Hold or predicted to achieve at least 3 A levels/BTEC or equivalent with a minimum of 104 UCAS points (BCC Grades)
• At least a grade C or 5 in Maths and English Language GCSE (4 will not be accepted) or equivalent
• Been a resident of the UK for the past 3 years
• Not in full-time education when starting the apprenticeship
• T…