Associate Director, Quality and Patient Safety Strategic Initiatives

The Department of Quality and Patient Safety (QPS) supports Dana-Farber Cancer Institute’s mission to reduce the burden of cancer by advancing quality across the cancer-care continuum. Under the direction of the Senior Director of Business Operations, the Associate Director of QPS Strategic Initiatives oversees a portfolio of cross-functional priorities that advance operating capabilities and performance across the six pillars of quality.

A key enabler of the Institute’s quality agenda, the Associate Director leads goal-setting and tracking processes and oversees a team driving coordinated action toward these objectives. By cultivating a culture of best practice-driven project-management, applying systems thinking, and modeling a collaborative, solutions-oriented approach, the Associate Director fosters the alignment, accountability, and focus needed to achieve measurable and sustainable impact.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Team Leadership: Leads the QPS Strategic Initiatives team, the department’s project-management office and central resource for project-delivery standards, tools, and expertise. Responsible for directing day-to-day operations, managing resources and relationships, and defining the project-management methodologies applied by the team. Monitors the capacity and health of the team’s portfolio to sequence commitments, allocate work, and demonstrate impact. Performs quality checks to ensure projects and their associated deliverables meet business requirements and are completed within time, scope, and budget constraints.
  
  Uses data and stakeholder feedback to continuously improve effectiveness and engagement. Identifies financial needs and manages expenses to budget. Recruits, supervises, and develops talent with the capability to achieve goals through coaching, performance management, and structured development planning. Sets clear expectations and fosters a productive, collaborative, and learning-oriented work environment.
• Portfolio and Goal Management: Oversees QPS portfolio and goal management, establishing the infrastructure, workflows, and engagement needed to translate strategic priorities into actionable work, support informed decision-making, and create the accountability and transparency that drive successful execution across a complex network of contributors. Collaborates with leaders and key stakeholders to establish annual departmental goals and institutional Quality Assurance and Performance Improvement (QAPI) priorities that are clearly defined, measurable, achievable, and supported by appropriate governance and resourcing structures.
  
  Provides timely insight through effective monitoring and reporting, with defined pathways for elevating risks and accomplishments. Refines work-tracking solutions over time to meet evolving business and stakeholder needs.
• Project Leadership: Manages the most complex projects within the Strategic Initiatives portfolio and serves as the project and change-management lead within QPS for major Institutional endeavors, such as planning…