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Customer Relations Center Supervisor

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: NFTA
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Bilingual, Event Management & Planning
  • Management
    Client Relationship Management, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

The NFTA is seeking a Customer Relations Supervisor to oversee the Customer Relations Center and Call Center operations, including fare collection and Reduced Fare programs. The role requires guiding staff, analyzing data, and ensuring high-quality customer service.

Ideal candidates will have a Bachelor’s degree and at least three years in customer service with supervisory experience, plus strong MS Office skills.

Are you ready to take on the Customer Relations Center Supervisor role at NFTA?

We are seeking a motivated Customer Relations Center Supervisor to join NFTA in Buffalo, NY, United States.

Consider building your career as a Customer Relations Center Supervisor at NFTA.

The Customer Relations Center Supervisor position in the Management & Operations field is open for applications.

We have an opening for a Customer Relations Center Supervisor in Buffalo, NY, United States within Management & Operations.

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