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Senior IT Support Technician; L2; Windows, AD & Imaging

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Computer Task Group
Full Time position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 48000 - 80000 USD Yearly USD 48000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Senior IT Support Technician (L2) - Windows, AD & Imaging

CTG in Buffalo, NY is seeking a Senior Support Technician to provide Level 2 technical support to internal users, diagnosing and resolving hardware, software, network and system issues. You will work with users, management, and vendors to ensure timely, accurate resolutions and high customer satisfaction.

The role involves imaging with MS Autopilot, desk-side support in the Buffalo office, managing access and CMDB records, coordinating with IS teams and vendors, and contributing to knowledge

We have an opening for a Senior IT Support Technician (L2) - Windows, AD & Imaging in Buffalo, NY, United States within IT & Technology, Other.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Buffalo, NY, United States.

Position Requirements

10+ Years work experience
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