Technical Support Intern, Summer

Position: Walt Disney Animation Studios Technical Support Intern, Summer 2027
Job Requirements About the Role & Team

As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands‑on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here .

The Desktop Services team drives the engineering and technical support for the studio’s user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.

What You Will Do

As a Technical Support Intern, you’ll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues.

You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools–such as ticket triage aids or self-service resources–to make our support processes faster and more scalable. Beyond day‑to‑day operations, you will analyze support trends to identify repetitive workflows that could be improved.

By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.

Required Qualifications & Skills

Don’t have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:

• Familiarity with MacOS and Windows operating systems
• Ability/desire to learn the basics of other operating systems, like Linux
• Familiarity with computer hardware concepts, such as hard drives, memory, processors, etc
• Familiarity with mobile devices such as the iPad and iPhone, and mobile operating systems, like iOS
• Familiarity with some artist tools and workflows, such as image manipulation software, animation tools, video editing programs, etc
• Passionate about helping others with technology
• Strong communication and problem‑solving skills, with the ability to work effectively in a collaborative team environment.

Education

• Currently enrolled in an accredited college/university with a major in Computer Science, Computer Engineering, Software Engineering, Machine Learning, Animation, or a related field.
• At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all of the below requirements:

• Be at least 18 years of age
• Have not completed one year of continual employment on a Disney internship or program
• Possess unrestricted work authorization
• Location:
  
  Burbank, CA
• Program Length:
  June 7, 2027 - August 27, 2027 (12 weeks)
• Fully available from M‑F, PST for the duration of the internship, 40 hours each week
• Able to provide own housing for the duration internship program in the Los Angeles, CA area.
• Able to provide/have reliable transportation to/from work.

Additional Information:
This posting represents an expression of interest for various roles within Walt Disney Animation Studios' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney…