More jobs:
Application Technical support lead
Job in
Burbank, Los Angeles County, California, 91520, USA
Listing for:
Axiom Global Technologies
Full Time
position
Listed on 2026-11-08
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
We are looking for experienced Support Engineers with strong expertise in production application support, troubleshooting, and incident management.
KeySkills:
- 6+ years of experience in Technical/Application Support
- Hands-on experience with Salesforce and REST APIs
- AWS experience, particularly S3 and IAM
- Experience with production support, debugging, and root cause analysis
- Knowledge of messaging services, networking, Git, and cloud storage
- Familiarity with Docker and deployment processes is a plus
- Strong customer-facing and communication skills
- Ability to work in an on-call support rotation
- Troubleshoot and resolve production issues
- Analyze application and database performance
- Coordinate with development and offshore teams
- Drive root cause analysis and ensure application stability
We are looking to fill the Application Technical support lead position at Axiom Global Technologies in Burbank, CA, United States.
The position is based in Burbank, CA, United States.
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