Sales Solution Engineer- Brand Technical Specialist; Hashicorp Portfolio) Professional

## Solution Engineer
- Brand Technical Specialist (Hashicorp Portfolio)
Burlingame, San Francisco, California, United States Professional
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At IBM, our Solutions Engineers play a critical role in helping organizations modernize how they build, secure, and operate their technology environments.

As a Solutions Engineer supporting the Hashi Corp portfolio, you'll work directly with customers to solve complex challenges across infrastructure automation, cloud security, and platform engineering. You'll help organizations realize the value of solutions such as Terraform, Vault, Consul, and Boundary, enabling them to deliver applications and infrastructure more efficiently and securely.

We're looking for someone who brings technical curiosity, strong communication skills, and a genuine commitment to customer success. You'll have opportunities to influence technology strategies, collaborate with talented professionals across IBM, and help customers achieve meaningful business outcomes.

Your role and responsibilities

As a Solutions Engineer, you'll guide customers through the technical and business aspects of adopting and expanding IBM's Hashi Corp solutions. Your responsibilities span initial discovery and solution validation through production adoption, ongoing consumption, and identifying opportunities for additional value.
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* Key responsibilities include:

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* ** Customer Discovery and Solution Design:
** Lead technical and business discovery engagements to understand customer challenges, identify high-value use cases, and recommend solutions aligned with their business and technology objectives.
* ** Technical Validation and Demonstrations:
** Design and deliver compelling technical presentations, product demonstrations, proof-of-concepts (POCs), and workshops that establish technical fit and demonstrate measurable business value.
* ** Customer Adoption and Deployment:
** Guide customers through successful onboarding and production-ready deployments, coordinating with internal IBM specialists and customer stakeholders to address architectural, operational, and implementation challenges.
* ** Value Realization and Consumption:
** Develop and execute technical adoption plans, establish measurable consumption and use-case milestones, monitor progress, and proactively address barriers to adoption.
* ** Customer Growth and Expansion:
** Identify opportunities to extend the value of existing investments by introducing new capabilities, workflows, and complementary products based on evolving customer needs.
* ** Technical Enablement:
** Educate customers through technical workshops, architecture reviews, strategy sessions, and hands-on guidance that help their teams build confidence and proficiency.
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* Cross-Functional Collaboration:

** Work closely with IBM sales, technical specialists, product teams, customer success, and other resources to navigate complex customer challenges and drive successful outcomes.
* ** Ownership and Accountability:
** Take responsibility for customer outcomes, whether delivering directly or coordinating the people and resources necessary to achieve success.
* ** Continuous Improvement:
** Maintain technical proficiency, stay current with emerging technologies and industry trends, and actively contribute knowledge, insights, and best practices to the broader team.

Required education

Bachelor's Degree Preferred education

Bachelor's Degree Required technical and professional expertise
* Demonstrated experience in a customer-facing technical role, such as Solutions Engineering, Sales Engineering, Solutions Architecture, Technical Consulting, or a comparable position.
* Ability to conduct effective technical discovery, translate customer requirements into…