Medical Office Assistant Co-op

Gain hands-on healthcare administration experience at Changepain in Burnaby, BC, supporting front desk operations and patient scheduling. Learn within a multidisciplinary pain clinic.

This co-op position suits students studying healthcare, medical office administration, business administration, or related fields. You will support patient communication, clinic workflows, and administrative procedures while receiving training and mentorship. The work includes EMR scheduling, documentation, intake support, and daily front desk coordination.

• Greet patients, complete check-ins, and collect required forms
• Answer inquiries about services, hours, and booking procedures
• Book, reschedule, and cancel appointments using Telus CHR
• Maintain electronic charts, documentation, and accurate patient data
• Process payments and support clinic opening and closing

• Enrollment in a BC post-secondary co-op program
• Study in healthcare, medical office administration, business, or related fields
• Strong interpersonal, organizational, and multitasking abilities
• Professional, empathetic, and patient communication style
• Typing speed of at least 40 words per minute

Develop front desk, scheduling, Telus CHR, and patient communication skills through supervised clinic administration at Changepain.