Equipment Rental Specialist - Film & TV
Job in
Burnaby, BC, Canada
Listing for:
Sunbelt Rentals
Full Time
position
Listed on 2026-01-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Description
Summary
Position Responsibilities:
Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-upsServes as the after hours point of contact for deliveries and service requests, resulting in 24/7/365 service to our customersAlways displays a positive and enthusiastic attitude with our customersProvides responsive, exemplary customer service to current and potential customers, regardless of the reason for contacting Sunbelt RentalsContinues to develop and grow with the business segments to ensure that the leadership staff is knowledgeable of any and all opportunities that might ariseFocusing on departmental improvements, focusing on the future state of all existing processes and proceduresResponsible to maintain the established departmental Key Performance Indicators for overall departmental success as well as the success of the individualOther duties as assigned by the Team Leader and/or ManagerRequirements:
Education & Experience:
0-2 years of customer service experience in either a call center environment or a dedicated customer service departmentMust possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phoneExcellent interpersonal, written, and oral communication skillsStrong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environmentStrong PC systems and typing skills (CRM, email, chat)Must be a strong team player and enjoy supporting others to “get things done”Must display a positive, enthusiastic, helpful and professional attitude all timesWorking knowledge of Sunbelt’s point of sale system, Wynne or AS400 (preferred)Previous equipment rental or construction industry experience (preferred)Physical Demands:
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines.
Base Pay Range
22.89 - 31.47
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, andapplicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
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