Dispatcher Clerk Outage Management

Support Southern California Edison dispatch operations using outage management systems, SAP, and accurate order prioritization. This on-site role requires flexible shift availability.

As a Dispatcher Clerk, you will coordinate orders, customer communications, and outage information. The work uses computer, telephone, and radio systems to prioritize and dispatch assignments. One year of customer service experience is required, while dispatch or call center experience is preferred.

• Prioritize, assign, and dispatch orders through computer systems
• Update outage information and contact customers about service
• Assign trouble orders and updates to crews
• Maintain logs and distribution performance information
• Protect confidential customer and company information

• One year of customer service experience
• Availability for holidays, weekends, graveyard, swing, and day shifts
• Dispatch or call center experience using communication systems preferred
• Accurate data entry experience in high pace environments preferred
• Effective written and verbal communication skills

Apply dispatching, customer service, data entry, and outage communication skills as a Southern California Edison Dispatcher Clerk.