Technical Quality Specialist - Chemistry

Technical Quality Specialist - Chemistry (Contract)

Join to apply for the Technical Quality Specialist - Chemistry (Contract) role at Life Labs Medical Laboratory Services

For over 50 years, Life Labs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online.

More than 112 million laboratory tests come through Life Labs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust. We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

At Life Labs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, Life Labs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Please note this is a contract position, with a possibility of extension.

Reports to:

Manager, Technical Quality

Provide medical laboratory leadership, discipline‑specific technical expertise and quality management consultation to Operations. Ensure processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements of their discipline‑specific field of Medical Laboratory Science.

• Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use.
• Ensure department policies, processes, procedures and forms remain current with applicable regulations, legislation, and best practice.
• Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures.
• Lead in‑function projects and act as subject‑matter experts for cross‑function projects, as appropriate.
• Participate in the development of indicators, performance of audits, review of QA and QI activities, and the evaluation of non‑conformances including development of reports and action plans.
• Review and evaluate data from discipline specific QC and proficiency surveys.
• Liaise with external stakeholders.
• Provide support to Medical/Scientific, Supply Chain Management, Business Development, IT and other support departments as required.

• College Diploma in Medical Laboratory Technology or equivalent education and experience.
• In Ontario, current registration with College of Medical Laboratory Technologists of Ontario (CMLTO).
• In British Columbia, current registration with Canadian Society for Medical Laboratory Science (CSMLS).
• Minimum of 3 years previous discipline‑specific laboratory experience.
• Strong technical and quality systems knowledge and understanding to provide discipline specific, expert technical and scientific support to all customers, internal and external.
• A clear understanding of regulatory compliance processes and the business impact of failing to meet external regulatory requirements.
• Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue…