Senior Salesforce Administrator Technical Operations British Columbia

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture.

Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out ourblog and follow us @Inside Geotab on Instagram. Join ourtalent network to learn more about job opportunities and company news.

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Salesforce who can translate functional requirements into technical requirements, and communicate with the internal technical teams and other stakeholders utilizing the Salesforce platform.

As a Senior Salesforce Administrator, your key area of responsibility will be to manage the ongoing development of Geotab’s Salesforce platform, to enable effective and efficient execution of sales and support best practices through the delivery of user support, case management, data management, configuration, and development.

Configure and administer Salesforce enterprise edition.

Guide business leaders and other stakeholders to define key problems and propose appropriate process and technology solutions in a structured manner.

Outline business requirements, define use cases, user interfaces, and test scenarios in collaboration with subject‑matter experts.

Produce detailed technical specifications including, but not limited to: tables attributes, data validation rules, automation logic and code examples.

Manage the maintenance of the Salesforce platform, and associated CRM system(s) to ensure data quality and security.

Maintain and customize Sales Cloud, Service Cloud, Marketing Cloud, Knowledge and Communities applications.

Implement enhanced functionality as new needs and use cases arise.

Manage operational requests and troubleshoot issues.

Work with the Learning Centre to develop training materials and provide training and support to  end users.

Maintain database for integrity and accuracy, including cleansing and duplicate record management.

Develop and test new functionality and customization or enhancements.

Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

Oversee all technical aspects of Salesforce including data migrations, data quality, systems integrity, third‑party applications, and App Exchange products.

5-8 years of experience in Salesforce Administration.

Experience acting in design or advisory roles related to implementation of platform applications, and participating in projects involving significant scale and business change across multiple departments.

Strong understanding of business process reengineering and change management principles.

Experience working in a SCRUM or Agile environment is highly valued.

Basic understanding of project…