Quality Assurance Specialist Job Burnaby area,BC Canada,Quality Assurance

Job Purpose

Develop, implement, and manage all quality-related documentation and training for the facility. Support Quality Assurance department with focus on received, in-process, and finished product quality.

Essential Functions

Participate in facility investigations to identify root cause of non-conforming material; maintain non-conforming material log and update as non-conforming material is held or released

Assist with supplier incident program

Conduct finished product sampling to aid in resolution of quality holds

Participate in cycle counts and inventory audits as needed

Work closely with QA Manager to investigate and resolve customer complaints

Review and track retained samples

Conduct line clearances and pre-op inspections as needed

Oversee label review process, i.e., new and updated labels, ensuring correct use in production

Monitor and track labeling process on production floor; troubleshoot labeling issues as they arise

Serve as QA department’s Alchemy Systems expert using creator to develop training, OPLs, etc.

Assist with preparing, documenting, and sending microbiological samples to third-party lab as needed

Partner with QA Manager in ongoing certification process for plant GFSI, Gluten-Free, RSPO, organic standards and others

Participate in all customer and GFSI audits as documentation subject-matter expert

Participate in facility internal audits

Complete new product specifications and line trials as needed

Create and manage all quality documents; update as needed

Assist with maintenance and audits of document control process

Review, file, and maintain all production QA documents

Update and maintain receiving documents including allergen matrix, GF Matrix, Organic Matrix to ensure current and correct information is available

Act as customer liaison for documentation: complete customer documents and forms as needed; provide customers with required documents, statistical reports, and certificates as requested

Manage incoming COAs; create and provide COAs to customers as requested

Work with plant teams to resolve documentation issues; conduct training as needed

Serve as backup within the QA department

Support food safety program, quality standards, and legality of manufactured products

Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

Minimum 2-year post-secondary education in a technical field or quality-related program or equivalent work experience; bachelor’s degree in a scientific field preferred

Prior quality assurance and document control experience preferred

Knowledge and experience in general food safety and quality programs; prior GFSI audit and FDA experience desired

HACCP certification required; PCQI certification preferred

Proficient with Microsoft Office Suite

Strong verbal and written communication skills; technical writing experience desired

Strong organizational skills with attention to detail, completeness, and accuracy

Strong analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions

Self-motivated, quality driven, and capable of working independently with minimal supervision in a fast-paced environment

Salary Range
: $22-30/hour


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