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Job Description & How to Apply Below
Security Field Support Supervisor – Burnaby / Graveyard Shift
Join SSRG as a full‑time Field Support Supervisor, responsible for field staff support and supervision. The role requires strong knowledge of company policies and procedures, with additional operational duties as needed.
Responsibilities- Conduct briefings for special coverage assignments
- Perform impromptu and scheduled site visits and staff assessments
- Assist with alarm response and building patrols
- Liaise between clients and site staff in emergency situations
- Conduct staff follow‑up meetings for disciplinary issues
- Provide intervention or assistance with employee emergencies or injuries
- Deliver uniforms and other items to field staff
- Audit reports
- Other administrative responsibilities as directed by Fusion Security Management
- At least 2 years of supervisory experience
- At least 3 years of security experience
- Valid BC Security License
- Certified in Occupational First Aid Level 1 / Basic Level First Aid
- Class 5 Driver’s License with a clean record
- High school diploma (post‑secondary education preferred)
- Excellent communication skills (phone, email, report writing)
- Strong computer skills (Tracktik software)
- Attention to detail and ability to multi‑task
- Exceptional interpersonal skills for building positive relationships
- Strong organization and planning skills
- Ability to work independently
- Good physical condition
Graveyard shift: 09:00 pm – 09:00 am (12‑hour shifts)
Reporting Structure- Reports directly to the Operations Manager
- Regular interaction with Security Officers, Supervisors, and Fusion Security Management
- Starting wage: $23 per hour
- Paid training and industry accreditation subsidies
- Reimbursement of Security License renewal fees (full‑time employees only)
- Health & dental benefits (full‑time employees)
- Up to $1,000 referral bonus
- Culture of respect, mentorship, and upward mobility
- Exclusive discounts on over 5,000 products & services
- Fitness centre membership (Head Office)
Upload your resume and a cover letter explaining why the role aligns with your goals. We value vision, impact, and commitment to our purpose. If your background shows strategic capacity and leadership to drive our mission of reducing inequality, we encourage you to apply.
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